If the outage restoration time is listed as ‘Unknown’
Extensive damage to the network is likely. Crews must make the site safe first before starting restoration work. This damage usually results from major incidents like storms, bushfires, or cyclones. If several outages happen at the same time in one suburb or town, repairs may not restore power to all affected properties at once.This situation makes it difficult to give an estimated restoration time to all customers. Our crews always aim to restore power as soon as it is safe to do so.
We thank you for your patience and understanding during these times when we’re unable to provide more information. Please remember to put your outage action plan in place on the day.
Useful links and information
Department of Fire & Emergency Services (DFES)
Get regular updates on emergency incidents such as bushfires, cyclones, and storms.
Bureau of Meteorology (BOM)
See weather forecasts, severe weather warnings and observations issued for WA.
Horizon Power acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, waters and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.
Aboriginal and Torres Strait Islander people are advised that this website may contain images, names or voices of deceased people.